Refund Policy
At BAL RAKSHAK, we are committed to your satisfaction. This policy outlines our refund terms and conditions.
1. Refund Eligibility
You may be eligible for a refund under the following circumstances:
- Technical issues preventing service access for more than 7 days
- Service not delivered as described
- Duplicate payment or billing errors
- Request made within 7 days of purchase
2. Non-Refundable Items
The following are not eligible for refunds:
- Services already used or accessed
- Requests made after 7 days of purchase
- Change of mind after service activation
- Violation of terms and conditions
3. Refund Process
To request a refund:
- Contact our support team at refunds@balrakshak.com
- Provide your transaction ID and reason for refund
- Our team will review your request within 3-5 business days
- If approved, refund will be processed within 7-10 business days
4. Refund Method
Refunds will be processed through the original payment method:
- Credit/Debit Card: 7-10 business days
- UPI/Net Banking: 5-7 business days
- Wallet: 3-5 business days
5. Partial Refunds
In some cases, partial refunds may be granted:
- Service used for a portion of the subscription period
- Promotional discounts or offers applied
- Pro-rated refunds based on usage
6. Cancellation Policy
You can cancel your subscription at any time:
- Lifetime plans: Refund available within 7 days
- No automatic renewals or hidden charges
- Access continues until the end of paid period
7. Contact for Refunds
For refund-related queries:
- Email: refunds@balrakshak.com
- Phone: 1800-XXX-XXXX
- Response time: Within 24-48 hours
8. Dispute Resolution
If you are not satisfied with our refund decision, you may:
- Request escalation to senior management
- Contact consumer protection authorities
- Seek resolution through appropriate legal channels
Note: This refund policy is subject to change. Please check this page regularly for updates.
Last Updated: February 2026